Refund & Return Policy

We want you to be satisfied with your purchase.

• Returns: Unopened and unused tea packages may be returned within 14 days of delivery.
• Refunds: Issued to the original payment method after we receive the return. Shipping costs are non-refundable.
• Damaged Items: If your order arrives damaged, contact us within 7 days with photos for a replacement or refund.
• Subscriptions: You may cancel anytime. Refunds aren’t provided for subscription orders already processed and shipped.

To request a return, email: ophelissee@gmail.com (include your order number).